Privacy Policy

1. Introduction

GSL ENERGY is a high-tech green energy manufacturer specializing in energy storage batteries and solar systems. We are committed to respecting your privacy and protecting the information you provide when using our website, requesting information, submitting business inquiries, or communicating with our team.

This Privacy Policy applies to information collected through this website and related online forms, email communications, quotation requests, and business contact channels operated by GSL ENERGY.

2. Information We Collect

We may collect information that you voluntarily provide to us, as well as limited technical information generated when you visit our website.

Information You Provide

• Name, company name, job title, and business contact details.
• Email address, phone number, country, region, or business address.
• Inquiry details related to energy storage batteries, solar systems, lithium-ion battery solutions, customization needs, order requirements, or after-sales support.
• Documents, specifications, project details, or messages you submit through forms, email, or other communication channels.

Information Collected Automatically

• IP address, browser type, device information, operating system, and general location information.
• Pages visited, time spent on pages, referral sources, search terms, and interaction data.
• Cookie identifiers and similar tracking technologies used to improve website performance and user experience.

3. How We Use Your Information

We use collected information for legitimate business, technical, customer service, and communication purposes.

• To respond to inquiries, quotation requests, product questions, technical support requests, and business communications.
• To provide information about GSL ENERGY products, energy storage systems, solar solutions, certifications, manufacturing capabilities, and customized services.
• To process business requests, evaluate project requirements, and support potential cooperation with customers, distributors, project developers, and partners.
• To improve website performance, content quality, navigation, product presentation, and user experience.
• To maintain website security, prevent misuse, detect technical issues, and protect our legal rights.
• To comply with applicable legal, regulatory, tax, export, certification, or compliance obligations.

4. Legal Basis for Processing

Where applicable, we process personal information based on one or more lawful grounds, including your consent, the need to respond to your request, legitimate business interests, contractual necessity, or compliance with legal obligations.

If you submit a business inquiry, request product information, or contact us for cooperation, we may process your information to provide the requested response and support our business relationship with you.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, analyze traffic, remember preferences, and improve browsing performance.

• Essential cookies help the website operate properly.
• Analytics cookies help us understand visitor behavior and improve website content.
• Marketing or performance cookies may help measure the effectiveness of campaigns and website interactions.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. How We Share Information

We do not sell personal information. We may share information only when necessary for business operations, service delivery, legal compliance, or protection of rights.

• With authorized GSL ENERGY staff who need the information to respond to inquiries or provide services.
• With service providers that support website hosting, analytics, customer communication, email delivery, security, or technical maintenance.
• With logistics, certification, compliance, engineering, or business partners when needed to support your project or request.
• With authorities, regulators, or legal advisors when required by law or necessary to protect rights, safety, and business interests.

7. International Data Transfers

GSL ENERGY serves customers in more than 138 countries. As a result, information you provide may be processed or accessed in different countries or regions where our team, systems, partners, or service providers operate.

When information is transferred internationally, we take reasonable measures to protect it in accordance with this Privacy Policy and applicable data protection requirements.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to your inquiry, maintaining business records, supporting customer service, complying with legal obligations, and resolving disputes.

Retention periods may vary depending on the type of information, the nature of the business relationship, legal requirements, and operational needs.

9. Data Security

We use reasonable technical, organizational, and administrative measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or online transmission method is completely secure. You should avoid submitting highly sensitive information through public website forms unless necessary.

10. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request information about how your data is used or shared.

To exercise these rights, please contact us using the contact methods provided below. We may need to verify your identity before processing certain requests.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, videos, social media pages, or partner resources. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

12. Children’s Privacy

Our website and services are intended for business users, professional buyers, project developers, partners, and adults interested in energy storage solutions. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, legal obligations, or data protection practices.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates means you acknowledge the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we handle privacy-related requests, please contact GSL ENERGY.

• Company: GSL ENERGY
• Headquarters: Shenzhen, China
• Business Focus: Energy storage batteries, lithium-ion battery systems, and solar energy solutions
• Contact Page: Contact GSL ENERGY